Terms and Conditions & Shipping

Terms and Conditions & Shipping
SHIPPING CHARGES
Free shipping within Australia. Flat rate of $10 for international orders. All international orders are sent registered post.
SHIPPING TIME
Delivery for orders placed by 1:00 P.M. MondayFriday AEST (For in-stock items only) are shipped via Aust Post within Australia, and will be shipped same day or next day. For orders placed after 1:00PM there is all likelihood, but no guarantee of same day or next day despatch via overnight express within Australia. If your order is placed on a public holiday, it will be dispatched next business day. If your order is placed over the weekend, it will be despatched Monday. Please allow 1-3 additional days for locations outside of metropolitan areas. Any delivery date or time specified by us is a best estimate only and we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Orders are subject to availability. Orders will be delivered between Monday – Friday 9am5pm, please note deliveries are not made on weekends.
OWNERSHIP AND RISK
Ownership and risk of damage in the goods passes to you upon delivery at your specified delivery address.
FREIGHT
The cost of the return freight is the responsibility of the customer. We strongly recommend that all returns are sent via Registered Express Post with Signature on Delivery as postage. This ensures your item is trackable and secure. Lost or Damaged returned parcels are not the responsibility of Station Stripes.
AVAILABILITY OF PRODUCT
All orders are subject to availability. We will do our best to supply you with your ordered item. However, on occasion items may not be available. In this instance, we will be in touch and offer you a replacement size or refund for the unavailable item.
ORDER ENQUIRIES
If you have any questions regarding an order or exchange, please call us on +0410199540 or send an email to luke@general-officer.com. Please include your full name, order number and best daytime contact number with your query and a staff member will be in contact with you within 24 hours.
Should there be an issue with your order we request that you contact us within 24 hours of receiving your order. All order enquiries must be made in writing via the above email address.